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Long-Term Care Ombuds offered by Multi-Service Center in Federal Way

Long-Term Care Ombuds offered by Multi-Service Center in Federal Way

1200 South 336th Street, Federal Way, WA 98003

Located on S 336th St just west of Pacific Hwy S, at intersection with 13th Pl S. Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.

Eligibility

Serves King County residents of licensed nursing homes, assisted living facilities, adult family and those who are concerned about their welfare.

Hours

M-F, 8:30am-5pm.

(206) 623-0816
Voice·

Ombuds

Application process

Call or email to make a complaint.

Fees

None.

Service area

King, WA Snohomish, WA Whatcom, WA Island, WA Skagit, WA San Juan, WA

Supports the rights of long-term residents living in licensed long-term care settings such as nursing homes, adult family homes, and assisted living facilities. Receives complaints and resolve problems in situations involving quality of care, use of restraints, transfer/discharges, abuse, discrimination, financial exploitation and other aspects of resident dignity and rights. Local ombuds visit residents in their care homes, receive their complaints and work to resolve them.

Providing organization

Multi-Service Center

Provides basic needs services including housing/rental assistance, energy bill assistance, support for employment, as well as community resource navigation. Operates food bank in Federal Way.