View Search Results

Enforces consumer protection laws and offers informal mediation services between consumers and businesses. Addresses issues such as false advertising, slamming, warranties, merchandise orders.

Works to provide consumers the information they need to understand the terms of their agreements with financial companies. Also takes consumer complaints as well as reports from whistle blowers reporting violations of federal financial laws.

Offers information about recent tax-related scams, including email, phishing and malware schemes, and IRS-impersonation telephone scams. Provides tips for identifying, handling and reporting tax scams. Operates a tax scam reporting hotline.

Enforces federal consumer protection and antitrust laws. Investigates complaints regarding unfair, deceptive, or anti-competitive business practices. Publishes informational brochures on consumer rights and detecting scams.

Provides toll-free hotline for consumer complaints about products that pose a fire, electrical, chemical or mechanical hazard; investigates when warranted. Reports can also be filed online.

Provides informal complaint resolution services for consumer complaints about businesses in Washington state. Offers information on topics such as identity theft, debt management, refund rights, scams, foreclosures, and student loans.

Provides a method for consumers to make complaints about issues with phone, radio, internet and TV service, emergency communications, and disability access.